Frequently Asked Questions

Do I pay a fee to use KA Lending Solutions?

No. Our service is free for clients. We are paid by lenders through commission, not by you.
How long does the loan approval process take?

It depends on the lender and your circumstances, but conditional approval can often be obtained within a few days.
Can you review my current home loan?

Yes. We offer free home loan health checks to make sure you’re still on a competitive rate and loan structure.
Do you only help with home loans?

No. We also assist with investment loans, refinancing, SMSF loans, business lending, personal loans, and car or asset finance.
What ongoing support do you provide?

Through our Client Care Program, we continue to support you after settlement with reviews, updates, and guidance.

Can you help first home buyers?

Yes. We guide first-time buyers through the entire process, including accessing government grants and choosing the right loan.
I’m self-employed. Can I still qualify for a loan?

Yes. We work with lenders who offer flexible options for self-employed borrowers, including low-doc loans.
Do you assist with refinancing?

Yes. We help clients refinance their existing loans to access better rates, features, or equity.
What loan features can you arrange?

We can structure loans with features such as offset accounts, redraw facilities, fixed or variable rates, split loans, and more.
Do you provide business or commercial finance?

Yes. We arrange loans for business needs, including equipment finance, commercial property, and debt consolidation.

Where is KA Lending Solutions based?

We are based in Caloundra on the Sunshine Coast, Queensland.
Do you only work with Sunshine Coast clients?

No. While many of our clients are local, we can assist borrowers across Australia via phone, email, and online meetings.
Can you meet clients face-to-face?

Yes. We’re happy to meet in person around the Sunshine Coast region or arrange online consultations for clients further away.
Are your services available interstate?

Yes. Our digital process allows us to work with clients anywhere in Australia.
How can I book an appointment?

You can call us directly, send an enquiry through our website, or use our online booking system to schedule a consultation.